I keep getting payment errors, how do I fix it?

  • Updated

If payment errors continue to occur, the in-app receipt error log has not been resolved.

If there is no problem, first click the profile icon in the menu to check your ID and email, and then write it down.

ID consists only of numbers.

After that, log out, delete the app and reinstall it.

When you log in, you can log in using the email and login method you just recorded.


Please check if there is a payment error after that.

If the problem is not resolved or if you have any difficulties, please send an inquiry to support@timeblocks.com.

When sending an inquiry e-mail, please also include an ID consisting of only numbers.

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