Refunds for items are difficult due to the nature of digital content.
If you do not want to get a refund in coins, but want a refund in cash, please use:
We do not have the authority to process cash refunds.
If you want a refund, it may be troublesome, but please request a cash refund directly to the store where you purchased it.
You can request a refund through the website below.
Apple App Store
https://reportaproblem.apple.com/
Google Play Store